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Rider's Guide

ACTR intends to provide a system that is as user-friendly as possible. Below is information about how our shuttle bus system works and some of the expectations that you should have about the system.

BUS STOPS
Buses will pick-up or drop-off passengers at all locations with ACTR bus stop signs. Passengers may also request pick-ups or drop-offs, or may wave the bus down, at any safe location along the route.

TRANSFERS
Please tell the driver as you are boarding if you will need to transfer to another bus.

DEVIATIONS
ACTR buses will deviate reasonable distances from the published route in order to pick-up or drop-off passengers. All requests for route deviations must be called into the office at 388-1946 to ensure that the driver will know where and when to pick you up.

WHEELCHAIR LIFTS
All vehicles are equipped with wheelchair lifts. If you require the use of one, our trained drivers will assist you in getting on and off the bus.

BICYCLES
All ACTR buses are equipped with easy-to-use bicycle racks. Each rack can accommodate two (2) bicycles. Bicycles may also be brought in the bus if necessary and if space is available. Riders are responsible for loading and unloading their own bicycles.

SKATEBOARDS
Skateboards are welcome on the bus provided they are kept out of the aisles.

LOST AND FOUND
ACTR cannot be responsible for items left on the bus. However, ACTR will keep found items at the office for three (3) months.

SPECIAL ASSISTANCE
To ensure the best possible service, all riders needing special assistance are encouraged to call the office ahead of time.

EMERGENCY INFORMATION
In case of bad weather or another emergency, please call our office or listen to WFAD 1490 AM radio for information on the ACTR shuttle bus system.

 

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ACTR
Post Office Box 532
282 Boardman Street, Middlebury, Vermont 05753
802-388-1946 TDD Relay Service 711 Fax: 802-388-1888
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